The world is facing an unprecedented crisis with the COVID19 virus. Nearly everyone has been affected. Day to day operations have slowed, in some cases come to a complete halt, and our lives as we know it have changed. At Sensus Healthcare, we would like our clients to know that we are here for you throughout these tough times.
Operational Support During COVID19
During this time, Sensus remains fully committed to meeting the needs of our customer. Our Operations Team is able to remotely monitor all Sentinel-enabled devices in the field. We can anticipate and troubleshoot problems before they arise. When required, we can send one of our technicians into the field for hands-on support. If you need assistance with your SRT-100, SRT-100+, or SRT-100 Vision, please contact us at 561-922-5808 Option 3 for immediate assistance.
Clinical Support During the Coronavirus Outbreak
Our Clinical Team is ready and available to help you with any questions you may have. We understand that our doctor’s offices are doing everything they can to protect their staff and patients from the spread of COVID19. However, we also understand that patients need to be treated during this difficult time. We are here to answer any questions you have about SRT treatment, such as:
- Pausing treatment
- How to answer your patient’s most difficult questions
- How to properly clean your SRT device to help reduce the spread of the virus
To contact the clinical team, please contact [email protected].
Most importantly, we want everyone to take every precaution needed to keep themselves and their families safe during these trying times. We are here for you, and will continue to be to the best of our ability. We have faith that things will return to normal, and until then please reach out with any way we can help you. On behalf of the entire Sensus Healthcare family, stay healthy and well.